Board Thread:Questions and Answers/@comment-2402:8100:387D:BB6:89D6:3662:1D51:FA29-20180131175550/@comment-34224387-20180131181901

Assuming you are talking about Shadow Fight 2, you have missing content that needs to be downloaded. If it is not prompting you to do so, you might want to clear cache (WARNING: CLEAR CACHE, NOT DATA!).

If that doesn't work, reply again so we can help you with more advanced things.