Thread:Su712/@comment-31865561-20170430034110/@comment-25669516-20170430053432

Hi! Can you give me a bit more specifications about which device you have? Namely the model number and android version? Also you can check out the XDA developer (external link) website for a forum on your phone. They usually have several methods listed for rooting.

You can also try the Helium Backup app from Play Store. It works on several devices without the need of rooting.